How can I reach the HOA with maintenance requests or to inquire about my account?
Please email us at ExchangeLoftsNashville@gmail.com or fill out the contact form on the “Contact Us” page.
How much is my monthly HOA Fee?
The monthly HOA Fee is based on the square footage of your unit. A fee schedule can be found under the “Documents” tab.
How can I pay my HOA Fee?
Payment of HOA Fees by Check: Owners may pay their HOA fees by mailing a check to Exchange Lofts HOA c/o David Floyd & Associates, Inc. PO Box 357 Commerce, GA. 30529-0357. Please make sure all checks are made payable to Exchange Lofts HOA and include your unit number in the memo section. All checks should also be mailed with a payment coupon. A payment coupon can be downloaded under the Forms tab.
Online Payment of HOA Fees: To make an online payment, go to https://dfa1.cincwebaxis.com and sign in at the top right corner of the screen (NOTE: If you have not signed in before, you will need to register first. Your account number is the same as your unit number). Once signed in, click on “Pay Fees” at the top left corner of the screen. Select your desired payment method (eCheck or credit card) and provide your payment information. Click “Submit eCheck/Credit Card Payment.” Make sure that your payment information is correct and click “Submit Payment.” Please note that a $1.99 fee is charged by the payment platform for eCheck payments and a 3.25% fee is charged by the payment platform for credit card payments.
Payment of HOA Fees by Auto-Draft (highly recommended): Homeowners are encouraged to pay their HOA fees via auto-draft through David Floyd & Associates, Inc.. This saves owners the worry from having to remember to pay their HOA fees, avoids late fees, and helps with the Association’s cash flow. There is no charge to sign up for auto-draft. If you change your bank account or if you sell your home, please remember to notify us in writing at least ten (10) days before the change occurs. An auto-draft form can be downloaded under the Forms tab and submitted via email, mail, or fax.
How much is my Supplemental Assessment, and how can I pay it?
The supplemental assessment amount for your unit can be found by viewing the Fee Schedule under the Documents tab. The supplemental assessment can be paid in monthly installments or in a single lump-sum payment (if paid before 2/28/2022). The supplemental assessment can be paid the same way as you pay your HOA Fees.
If you currently pay your HOA fees via auto-draft through David Floyd & Associates, Inc., no action will be required on your part. Your supplemental assessment payments will begin drafting automatically in March (unless you choose the discounted lump-sum payment option).
If you do NOT pay your HOA fees via auto-draft through David Floyd & Associates, Inc., you will need to begin paying an additional amount each month for the supplemental assessment (unless you choose the discounted lump-sum payment option). The supplemental assessment can be paid the same way as you pay your HOA fees.
Is hazard insurance included in the monthly HOA fee? How can I obtain a Certificate of Insurance?
Hazard insurance is include in the monthly HOA fee. Please email certificates@robinsins.com or call 615-665-9200 to obtain a certificate of insurance.
What fees are charged to buyers at closing?
At closing, buyers are charged a working capital fee equal to four (4) month’s of HOA fees. A $500 transfer fee (which is split equally between the HOA and the management company) is also charged to buyers at closing.